Privacy Policy

Privacy Policy

• At Sorriso Do Sol Heritage Home, your privacy is our priority. We value the trust you place in us and are committed to protecting your personal information while providing you with an exceptional experience. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us, ensuring it is handled responsibly and transparently.
• By interacting with us through our website, mobile applications, or other platforms (collectively, the "Site"), you agree to the practices described in this Privacy Policy. If you do not agree, we kindly request you to refrain from using our services.

Information We Collect

• Personal Information: This includes information you provide directly, such as your name, contact details, billing address, and payment information. For example, when you book a stay, we may collect these details to facilitate your reservation.

How We Use Your Information

• Reservation Management: To confirm and manage bookings, payments, and related communications.
• Service Enhancement: To personalize your interactions with us and improve our services.
• Communication: To share updates, offers, or respond to your inquiries.
• Legal Compliance: To meet regulatory requirements and ensure the security of our operations.

Cookies and Tracking

To enhance your online experience, we may use cookies and similar technologies. These tools help us:

• Understand your preferences and optimize our services.
• Analyze traffic patterns to improve the Site's performance.
• Deliver personalized content and promotions.
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features of the Site.

Third-Party Links

• Our Site may include links to third-party platforms or services. We are not responsible for the content or privacy practices of external websites.

Sharing of Information

Your information is shared only as necessary and always with care:

• Service Providers: For secure payment processing, marketing, or technical support.
• Legal Obligations: When required by law or to protect our rights and the safety of our guests.
• Business Transactions: If a merger or asset transfer occurs, your data may be shared under confidentiality agreements.
• We do not sell or share your personal data with third parties for marketing purposes.

Your Rights and Preferences

We respect your rights concerning your personal information. You may:

• Request access to or correction of your personal data.
• Opt out of promotional emails by using the "Unsubscribe" link or contacting us directly.
• Request deletion of your information, subject to applicable laws.

For assistance with these rights, please reach out to us via the contact details below.

How We Protect Your Data

• We prioritize security by implementing robust measures to protect your information. Despite our best efforts, no system is entirely foolproof.
• We encourage you to safeguard your information by using secure passwords and devices.

Policy Updates

• We may revise this Privacy Policy occasionally to reflect changes in our practices or regulatory requirements.
• Updates will be posted on our Site, and we encourage you to review the policy periodically.

Limitation of Liability

• Sorriso Do Sol Heritage Home and its management are not liable for any injury, loss, theft, or damage to personal property during your stay, except in cases of proven negligence. Guests are advised to use provided safes for valuables.

We are committed to offering you a safe and transparent experience at Sorriso Do Sol Heritage Home, where heritage meets hospitality.
By using the Sorriso Do Sol website and services, you signify your acceptance of this Privacy Policy.
If you do not agree to this policy, please do not use our website or services.

Changes to Terms
Sorriso Do Sol Heritage Home reserves the right to modify these Terms at any time. Changes will be posted on the Site, and continued use constitutes acceptance of the updated Terms.

Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Goa, India.

Complaints and Grievances
We value your feedback. For any questions or complaints, please contact us at:
Email: connect@sorrisodosol.com
Phone: +91 97666 66000
By using the Sorriso Do Sol website and services, you signify your acceptance of these Terms and Conditions.